Building advanced supervisory skills is critical to help you and your organization succeed in challenging economic times. This course is designed for helping experienced supervisors develop advanced supervisory and managerial skills such as effective management, performance management, goal setting, motivation, and team development.
Course Methodology
This course relies on the use of individual and group debriefs . The course also features the use of a number of case studies and presentations by participants followed by plenary discussions. In addition, videos and exercises are used to demonstrate the skills required for effective supervision.
Course Objectives
By the end of the course, participants will be able to:
Define supervisory roles and related competencies
Apply goal setting and planning in order to actively influence others
Organize their time and use delegation as a tool to empower their staff
Create an energized and inspired team for better performance
Demonstrate coaching techniques to better manage performance
Identify staff training needs and create plans to develop others
Target Audience
Supervisors who are responsible for the work of teams, other supervisors, experienced supervisors and those who are being developed for promotion.
Target Competencies
Developing others
Project and goal focus
Managing performance
Evaluating others
Results orientation
Leading others
Course Outline
The role of the supervisor
Definition of the supervisory role
Myths about supervision
Traditional functions of supervision
A new look at supervisory tasks
Supervisor tasks and responsibilities
Mintzberg’s ten managerial roles
Managerial leadership
Competencies for supervisory success
Goal setting for peak performance
Principles of planning
Elements of planning
The planning process
Strategies for effective goal setting
The evidence challenge
Setting 'SMART' goals
Path goal theory
Management by Objectives (MBO)
Organizing and delegating effectively
Organizing time
Setting priorities
Prioritizing using the important and urgent matrix