Identifying Training Needs and Evaluating Training |Smart

Overview

Why Attend

A successful training function relies heavily on the proper identification of training needs and the evaluation of training. This course aims at converting subjective decisions for choosing training programs to more objective decisions based on proven training methodologies. Such a paradigm shift increases the value of the training department within an organization. In addition, the focus of this course is to build an awareness for evaluation that spans from the most common evaluation forms and assessments to evaluations for skills transfer and return on investment.

Course Methodology

Highly practical and engaging. This course presents theory followed by practical exercises developed to apply theoretical knowledge in organizational settings.

Course Objectives

By the end of the course, participants will be able to:

Apply internationally recognized methods for identifying training needs
Analyze and sort the data obtained from a Training Needs Assessment (TNA)
Write Instructional Learning Objectives (ILOs) that are aligned with the results of the TNA
Evaluate the effectiveness of training at various levels using proper data collection methods and instruments for each level of evaluation
List ways to improve transfer of skills from training workshops to the workplace
Calculate the Return on Investment (ROI) for training programs by determining their financial costs and returns

Target Audience

Administrators, officers, specialists, team leaders, managers, business partners as well as line mangers responsible for identifying training needs or evaluating training within their organizations.

Target Competencies

Training needs assessment and analysis
Evaluation of training
Deciding and initiating action
Working with people
Persuading and influencing
Presenting and communicating
Applying expertise and technology
Following instructions and procedures
Planning and organizing

Course Outline

The general framework
- Reasons for identifying needs
- Present and future indicators of training needs
- Responsibilities of stakeholders
  - The style inventory
  - Identifying potential internal training resources and Subject Matter Experts (SMEs)
Methods for Identifying Training Needs (ITN)
- The four steps of needs assessment
- Questions to ask during each phase
- Data collection template
- Data gathering: the cornerstone for ITN
- Quantitative and qualitative methods
- From interviews to focus groups
- Comparison of primary data gathering methods
  - Advantages and disadvantages
  - Characteristics of data gathering methods
Linking training needs analysis with program design and program evaluation
- Significance of instructional learning objectives
- Components and characteristics of ILOs
- Writing ILOs
- Ten lessons on how to evaluate training
- Levels of evaluation:
  - Levels defined
  - Preliminary evaluation information
  - Chain of impact between levels
  - Characteristics of evaluation levels
  - An overview of ROI
  - Evaluation matrix
Evaluation at levels I and II
- Reaction sheets
- Characteristics of a reaction sheet
- Tests: pre and post
Evaluation at level III: skill transfer from the workshop to the workplace
- What often happens versus what should happen
- Barriers to skill transfer
- Ways to improve skill transfer
- Responsibility for improving skills transfer
- Methods to measure transfer of learning to the job
Converting data to monetary value and calculating the return on investment (levels IV and V)
- Hard data
- Soft data
- Characteristics of hard and soft data
- Isolating the effects of training
- Tabulating program cost
- A practical case study on calculating ROI

Schedule & Fees

2026 Schedule & Fees

18 - 22 Oct, 2026

English

Per participant USD 2,900

18 - 22 Oct, 2026

Arabic

Per participant USD 2,900

1 - 5 Nov, 2026

English

Per participant USD 2,900

1 - 5 Nov, 2026

Arabic

Per participant USD 2,900

2027 Schedule & Fees

17 - 21 Jan, 2027

English

Per participant USD 2,900

17 - 21 Jan, 2027

Arabic

Per participant USD 2,900

31 Jan - 4 Feb, 2027

English

Per participant USD 2,900

31 Jan - 4 Feb, 2027

Arabic

Per participant USD 2,900

18 - 22 Apr, 2027

English

Per participant USD 2,900

18 - 22 Apr, 2027

Arabic

Per participant USD 2,900

2 - 6 May, 2027

English

Per participant USD 2,900

2 - 6 May, 2027

Arabic

Per participant USD 2,900

18 - 22 Jul, 2027

English

Per participant USD 2,900

18 - 22 Jul, 2027

Arabic

Per participant USD 2,900

1 - 5 Aug, 2027

English

Per participant USD 2,900

1 - 5 Aug, 2027

Arabic

Per participant USD 2,900

17 - 21 Oct, 2027

English

Per participant USD 2,900

17 - 21 Oct, 2027

Arabic

Per participant USD 2,900

31 Oct - 4 Nov, 2027

English

Per participant USD 2,900

31 Oct - 4 Nov, 2027

Arabic

Per participant USD 2,900

Identifying Training Needs and Evaluating Training

Overview

Why Attend

Course Methodology

Course Objectives

Target Audience

Target Competencies

Course Outline

Schedule & Fees

2026 Schedule & Fees

2027 Schedule & Fees

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