Most managers know, regardless of their levels of experience, that the people-performance issues are the greatest challenges of their jobs. The secret to success is to be able to multiply your effectiveness through others. This course is for professionals who are interested in advancing their supervisory and managerial capabilities using coaching and mentoring skills. The course introduces the core skills and qualifications required to become an ideal coach or mentor, and it describes how the coaching and mentoring processes really work.
Course Methodology
Live online course where participants will be able to interact with instructor (video and audio), view slides, collaborate with others, comment on discussions, complete assessments, activities, and case studies.
Course Objectives
By the end of the course, participants will be able to:
Define and explain the meaning and the different types of coaching
Understand why, how and when to apply coaching in a workplace setting
Understand and explain the benefits of coaching and why sometimes coaching fails
Learn the skills, characteristics, and qualifications of the ideal coach
Improve communication skills to enhance the effectiveness and the quality of coaching sessions
Learn and apply a variety of coaching strategies, tools and techniques
Understand the practical application of mentoring and how to create and manage mentoring relationships in the workplace
Target Audience
Managers and supervisors whose responsibilities require coaching and mentoring others with the aim to help them achieve and exceed their performance targets.