27 Sep - 1 Oct, 2026
For most people a conflict is something to avoid at all costs. Therefore, they tend to distance themselves from situations where they ought to be taking control, instead of backing away from important issues.
The fact is that conflict is a normal part of life, and the ability to resolve conflicts effectively is a crucial skill for everyone to possess.
In this course we will learn and implement ways to use assertiveness and adaptability skills to manage and resolve conflicts in general and at the workplace. By doing so, you will improve your teams’ performance and develop a work environment conducive to goal attainment.
The course uses a mix of interactive techniques such as team exercises, case studies, individual exercises, as well as role plays (rehearsed and impromptu), videos and group feedback.
By the end of the course, participants will be able to:
Individuals, business professionals, and employees who want to enhance their personal, professional, and organizational performance through implementing effective resolutions to various conflicts.
27 Sep - 1 Oct, 2026
27 Sep - 1 Oct, 2026
29 Nov - 3 Dec, 2026
29 Nov - 3 Dec, 2026
27 - 31 Dec, 2026
27 - 31 Dec, 2026
28 Feb - 4 Mar, 2027
28 Feb - 4 Mar, 2027
28 Mar - 1 Apr, 2027
28 Mar - 1 Apr, 2027
30 May - 3 Jun, 2027
30 May - 3 Jun, 2027
27 Jun - 1 Jul, 2027
27 Jun - 1 Jul, 2027
29 Aug - 2 Sep, 2027
29 Aug - 2 Sep, 2027
26 - 30 Sep, 2027
26 - 30 Sep, 2027
28 Nov - 2 Dec, 2027
28 Nov - 2 Dec, 2027
26 - 30 Dec, 2027
26 - 30 Dec, 2027
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